1. Is it safe to use my credit card on the Internet?

Yes, it’s very safe! We use 128-bit Secure Sockets Layer (SSL) server software to encrypt all personal information, including name, address, phone number and credit card number so that no one else can read it. When you see an icon of a locked padlock at the bottom of your Internet screen, you can be sure that the form is secure and unable to be accessed by anyone else except us. The major credit card vendor warranties guarantee all unreceived items are not charged for. This means you pay nothing if unauthorised charges are made to your card as a result of shopping at “Opal Endeavours”. Consequently, it is much safer to use your credit card on-line than in a restaurant or shop. Alternatively, you can order from us by telephone or by mail using a cheque or money order. As with all credit card transactions, when ordering on-line, you do so at your own risk.

While “Opal Endeavours” takes all precautionary measures available, we do not make any warranties or assurances regarding the safety of on-line transactions, nor do we accept any liability for damages or compensation for matters related to, or in connection with the transaction, regardless of the cause of action. Please contact your credit card company for more advice should you have any further concerns.

2. Can I post you my order & payment instead ?

Of course! We accept orders and cheque payments by post. (You may wish to print out the contents of your shopping cart to send to us as your order. To do this, click on the “Print” option at the bottom of the Shopping Cart page but then do not proceed to the checkout page). You can also telephone or fax us with your order and give us your credit card details over the phone.

3. I keep hearing about privacy laws. How do you safeguard my privacy from the details I give you ?

The confidentiality of your personal information is something we at “Opal Endeavours” take very seriously. Like you, we get very annoyed when other companies somehow obtain our contact details and bombard us with junk marketing mail. We will not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security and will not be used in ways to which you have not consented. The only time we will contact you is when there is a query with your order or when you have asked us to send you Special Offers information or news by clicking on the “Send me regular updates and information regarding “Opal Endeavours” products” on the on-line order form. Please read our Privacy Policy for full details on how we value and protect your privacy.